Average Hourly Fee $
The mean amount charged to clients per consultant hour.
25+ Consulting KPI Examples
Gain insights into client satisfaction, project deliverables, and consultant efficiency.
Most Popular Consulting KPIs
Average Project Duration time
The mean time taken to complete projects, calculated over a specified period.
Client Concentration Risk %
Measures the dependency of the consultancy on its largest clients.
Client Referral Rate %
The percentage of new clients acquired through existing client referrals.
Client Retention Rate %
The proportion of clients who continue to engage with your consultancy over a specific time period.
Comprehensive List of Consulting KPIs
Budget & Revenue
Average Hourly Fee $
The mean amount charged to clients per consultant hour.
Net Profit Per Project: $
The total revenue from a project minus the costs associated with it.
Project Overrun Rate %
The percentage of projects that exceed their original budget.
Rate of Work Chargeability %
The proportion of consultant hours that are billable versus non-billable.
Time to Collect Payment From Clients time
The average number of days it takes to receive payment after invoicing a client.
Business Development
New Client Acquisition Rate %
The number of new clients acquired over a specific period, relative to the total number of potential leads approached.
Number of New Services or Solutions Launched per Year #
The count of new offerings or services introduced by the consultancy within a calendar year.
Proposal or Bid Win Rate %
The percentage of proposals or bids submitted that result in a won project or contract.
Time to Acquire New Clients time
The duration it takes from the point the consultancy recognizes the need to acquire a new client (active pursuit) until they successfully secure a new client agreement.
Client Risk Management
Client Concentration Risk %
Measures the dependency of the consultancy on its largest clients.
Industry Diversification %
Measures the revenue spread across different industries or sectors.
Service Line Diversification %
Looks at how revenue is distributed across various service offerings of the consultancy.
Client Satisfaction & Feedback
Client Referral Rate %
The percentage of new clients acquired through existing client referrals.
Client Satisfaction Score score
An aggregate score derived from feedback and ratings given by clients post-delivery or at project milestones.
Rate of Repeat Business %
The proportion of clients who come back for additional services after an initial project.
Knowledge & Talent Management
Consultant Satisfaction Score score
Captures the overall job satisfaction of consultants, typically gathered through regular surveys.
Consultant Training Hours time
The total number of training hours dedicated to each consultant within a specified period, emphasizing the commitment to upskilling and continuous learning.
Consultant Turnover Rate %
The percentage of employees or consultants who leave the consultancy within a specified period.
Knowledge Reuse Rate %
Gauges how often previously developed solutions or knowledge artifacts are reused in new contexts or projects.
Operational Efficiency
Average Project Duration time
The mean time taken to complete projects, calculated over a specified period.
Internal Project Rework Rate %
The frequency with which project deliverables are revised before being presented to the client.
Time to Start time
The duration between a project agreement being finalized and the actual commencement of the project.
Service Delivery
Client Retention Rate %
The proportion of clients who continue to engage with your consultancy over a specific time period.
Consultant Utilization Rate %
The percentage of a consultant's working hours that are billable.
On-Time Delivery Rate %
The percentage of projects delivered by their deadline.
Project Scope Change Frequency %
Measures how often project scopes change after the initial agreement.