App Load Speed time
App Load Speed measures the time taken for the app to start up and become usable.
9 UX KPIs
Devices and Operating Systems list
Tracks the variety of devices and operating systems used by the app’s user base.
Navigation vs Search ratio
This metric compares the frequency of users navigating through menus versus using the search function to find what they need.
Net Promoter Score score
Net Promoter Score (NPS) measures user loyalty and the likelihood of users recommending the product to others.
Screen Resolution list
Screen Resolution metrics identify the range of screen resolutions among the user base.
System Usability Scale score
The System Usability Scale (SUS) is a reliable tool for measuring the usability of a product.
Task Success Rate %
Task Success Rate measures the percentage of successfully completed tasks by users.
Time On Task time
Time On Task tracks the average duration taken by users to complete a specific task.
User Error Rate %
User Error Rate calculates the frequency of errors made by users while interacting with the product.