Knowledge Retention Rate

Assesses the extent to which sales representatives retain knowledge from training over time, crucial for sustained sales effectiveness.

Formula

(Number of Concepts Retained / Total Concepts Taught) * 100

Example

If 20 concepts are taught and 18 are retained after a period, the retention rate is (18/20)*100 = 90%.

Other Sales Training KPIs

• Average Sales Rep Onboarding Time
• Average Sales Training Costs per Employee
• Sales Certification Rates
• Sales Coach-to-Participant Ratio
• Sales Skill Improvement Score